Reference

How dutajitu Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your dutajitu account, how we store it, and what rights you have over it.

Account Data ProtectionDANA, OVO, GoPay Wallet PrivacyYour Data RightsCookie ControlsContact for Data Requests

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REACH US DIRECTLY

How to Contact Us About Your Privacy

If you have a question about the data we hold on your account, want to correct information, or need to make a formal data request, our support team handles these directly. You can reach us through live chat inside the lobby, by email, or through the in-account help section. We aim to respond to all privacy-related requests within a reasonable period, and we will confirm receipt of your request when it arrives.

Team online

Live Chat

Open the chat icon inside your dutajitu account lobby for direct support. Available around the clock for account and privacy questions.

Email Support

Send your data request or privacy question to our support address. Include your registered account name so we can locate your records quickly.

In-Account Help

Go to Account Settings, then Help to submit a privacy or data request from inside your session. No need to leave the lobby.

DATA HANDLING DETAIL

How We Protect and Manage Your Account Data

dutajitu applies account-level security and data handling practices that cover everything from how your session is encrypted to how long we keep withdrawal records. Here is what that looks like in practice across the four areas that matter most to your account.

Encryption and Account Security Your login session and payment details — including any linked DANA, OVO, or GoPay wallet reference — are encrypted in transit. We use SSL on all account pages to keep your data protected while you navigate the lobby.

Cookie Use and Controls We use cookies to keep your session active, remember your language setting, and track which lobby sections you visit. You can adjust cookie preferences in your browser settings at any time without affecting your account login.

Data Retention and Deletion We hold your account data for as long as your account is active and for any period required under local Indonesian law after closure. Once the retention period ends, data is deleted from our systems. You can request early deletion where local law permits.

Third-Party Data Sharing We do not sell your personal information. We share data only with the payment processors — such as the networks behind DANA, OVO, and GoPay — that are necessary to complete your transactions. No advertising platforms receive your account data.

What We Collect and Why We Keep It

dutajitu Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a dutajitu account, we collect the information needed to run it — your registration details, login history, and the payment method you connect for deposits and withdrawals. If you use DANA, OVO, or GoPay, we store a reference to that wallet link, not

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your full e-wallet credentials. Transaction records are kept to process withdrawals correctly and to meet any reporting obligations that apply under local law where the service is permitted. We also collect device and session data — browser type, IP address, and pages visited — to keep
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your account secure and to understand how the lobby is used. We do not sell this data to third parties. We do not share it with advertisers. Where local law in Indonesia requires us to retain certain records, we hold them for the period the law
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specifies and no longer. You can request a copy of the data we hold on your account, ask us to correct errors, or request deletion where local law allows. All requests are handled through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most often about how your personal information is handled on dutajitu. If yours is not here, reach us via live chat or email.

We collect your name, email address, and the account credentials you set. If you link a payment method like DANA or OVO, we store a wallet reference to process your deposits and withdrawals.

We store a reference identifier to your linked e-wallet, not your full credentials or PIN. Payment processing is handled through the wallet's own secure network, not stored on our servers.

Yes. Send a request through live chat or email with your registered account name. We will locate your data records and provide them within a reasonable timeframe as required by applicable local law.

Submit a deletion request through the in-account Help section or via email. We will delete your data after the retention period required under local Indonesian law has been satisfied.

No. We do not share your data with advertisers. We only pass transaction data to the payment processors — DANA, OVO, GoPay — that are needed to complete your account transfers.

Cookies keep your session active and track lobby navigation so we can improve the account experience. You can disable non-essential cookies in your browser settings without losing access to your account.

How dutajitu Handles Your Personal Information

How to Contact Us About Your Privacy

Live Chat

Email Support

In-Account Help

How We Protect and Manage Your Account Data

Common Questions About Your Data and Privacy Rights

01 What personal data does dutajitu collect when I register?

02 Does dutajitu store my DANA, OVO, or GoPay account details?

03 Can I request a copy of the data dutajitu holds on me?

04 How do I ask dutajitu to delete my account data?

05 Does dutajitu share my information with third parties or advertisers?

06 How does dutajitu use cookies and can I turn them off?

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